SMS Terms & Conditions

Effective Date: September 3, 2026

By opting in to receive SMS text messages from JJ Kokesh & Son Plumbing, Inc. (“we,” “us,” or “our”), you agree to these SMS Terms & Conditions. Please read them carefully.

1. Program Description

By opting in to receive SMS messages from Kokesh Plumbing, you agree to receive customer care messages, account notification messages, and two-factor authentication messages.

Message frequency: Message frequency may vary. On average, 1-2 messages per month.
Opt-out: You can reply STOP at any time to cancel SMS messages.
Help: Reply HELP for assistance.
Carrier rates: Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase or service.

When you opt-in to our SMS program, you will receive text messages regarding your requests for plumbing services and ongoing account activity. Messages may include:

Service appointment confirmations, updates, and reminders
Technician arrival alerts
Price quotes, estimates, and invoices
Follow-up review requests regarding completed plumbing work

2. How to Opt-In

You can opt-in to receive text messages from us by:

Checking the SMS opt-in checkbox on our online service request forms at kokeshplumbing.com
Verbally consenting during phone interactions with our dispatch or service staff

3. How to Opt-Out

You can cancel the SMS service at any time. To stop receiving text messages from JJ Kokesh & Son Plumbing, Inc., reply STOP to any text message sent from our system. After sending STOP, you will receive a single confirmation message confirming that you have been unsubscribed. No further messages will be sent unless you opt back in.

4. How to Get Help

If you need assistance with our SMS messaging program, reply HELP to any text message you receive from us, or contact our customer support team directly at (636) 391-1233 or contact@kokeshplumbing.com.

5. Message Frequency & Charges

Frequency: Message frequency varies based on your ongoing service requests, scheduled appointments, and job completions.
Rates: Standard message and data rates may apply for any messages sent to you from us and to us from you. Check with your wireless carrier for details on your specific text and data plan.

6. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

7. Privacy

We respect your privacy and handle your personal data in accordance with our policy. To review our full data handling practices, please visit our SMS Privacy Policy.

8. Contact Information

For any questions regarding these SMS Terms & Conditions, please reach out to us:

● Company: JJ Kokesh & Son Plumbing
● Phone: (636) 391-1233
● Email: contact@kokeshplumbing.com
● Address: 408 Kehrs Mill Rd, Ballwin, MO 63011
● Website: kokeshplumbing.com