JJ Kokesh & Son is proud to provide the only TOTO Factory Authorized Services for the Greater Saint Louis area.
We have TOTO trained plumbers who can install and do repairs both in and out of warranty.
Let us help you find, install and maintain your new TOTO Washlet or Neorest, helping you get the most out of your investment.

How do I find the right TOTO  to install in my home?

We are able to walk you through the process of picking out the best TOTO product for your home. You can call the office and speak with one of our staff or set up a time for a home walk through.

TOTO also has a great tool on their website to help you get started on choosing the perfect TOTO Washlet. You can try that here: https://www.totousa.com/washlet/benefits

Another great step is visiting one of our showroom partners, where you can view and try out different types of TOTO Washlets and Neorests throughout St. Louis:

Why choose TOTO?

More hygienic.

Using water is a more effective way to cleanse post toileting than dry toilet paper. In addition, WASHLET® technology helps keep your toilet bowl clean without harsh chemicals, which benefits the environment. PREMIST® sprays the bowl before use, and EWATER+® sprays the bowl after each use, preventing waste buildup to keep the bowl clean.

A hassle-free experience.

Instead of traditional toilet paper that is sometimes rough, the WASHLET® quickly provides comfortable, warm water cleansing at the touch of a button. A once mundane trip to the bathroom becomes a spa-like experience with a WASHLET®.


Rethink personal hygiene. WASHLET® offers a refreshing, comfortable way to cleanse. Using a gentle stream of warm-aerated water, WASHLET® cleans you better and more thoroughly than the paper alternative. Increase healthful living with WASHLET® and reduce harmful environmental waste products.

WASHLET® with cleaning functions like PREMIST® and EWATER+® reduce the frequency of cleaning and the need for harsh chemicals that can be harmful to our ecosystem.

After you select your Neorest/Washlet we will have one of our licensed plumbers come install it for you. For installation of either the Neorest or Washlet you will need to have a dedicated outlet installed within 3ft.

We have partnered with Enerco Electric on many TOTO projects and recommend them for these installations.
Call Enerco Electric at 314-842-8800 or visit enercoelectricstl.com for all of your electric needs.

How do I Warranty my TOTO Product?

We are Greater Saint Louis’ only TOTO Authorized repair company. We partner with TOTO to service and repair Neorests and Washlets.

To have your TOTO repaired under warranty, the first step is to contact TOTO directly at (888) 295-8134, option 4.

A TOTO representative will help troubleshoot your device and contact us to schedule one of our plumbers.

Once we have been contacted by TOTO we contact the customer to schedule the plumber to resolve your issue.

We would love to help you find, install and maintain your Neorest/Washlet so give us a call at 636-391-1233 to start your TOTO Journey.

JJ Kokesh and Sons
408 Kehrs Mill Road
Ballwin, MO 63011